Includes discussion about ( FS System- Change management process) Applications in the business
If there are change
s to the system by Operations mManagement, or other, what are the procedures and process by which bthe changes are carring.ed out,
Efor example :

• Ensure the existence of requests through BRD
• Ensuring the effectiveness of the process opening request ( Ticket) change in smart system and responsible predetermination
• Ensure a monitoring and follow –up the requests (tickets )in smart system

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