Warren,

Oh, yes, we had a team event, which is why the report was a day late.

However, I do have some good news for you ��. There are actually already CI EFFORTS already happening behind the scenes for this Trouble Report. We are working to have this report automated in the new year. This will do two things, - ensure the report is ranrun on a continual basis regardless ifwhether or not I am in the office or not, and give us more time to focus on your scores.

So, some great things to come incoming up with the new year. And tellTell the employees thatwho were supposed to get fired that they need to thank me. I accept CarmelCaramel Lattes as thank"Thank you" gifts, ��lol. (which I now(I actually need one now after this email string)string!)

Have a good day everyone, I'm sure this was gooda source of entertainment for you all … lol .

PS –. AFTER ALL OF THIS , I AM SURE I WILL SEE 100%’s going forward!YOUR 100% GOING FORWARD! LET’S GO TEAM, I’M ROOTING FOR YOU!