Good evening Ms. Heath,

I apologize for the delay in response time. It sounds as though you and your family have been experiencing your share of woes. I am certainly sorry to hear about the health challenges experienced by yourself and the members of your household.

Upon careful review of the attendance report for Isaac, as well as communication supporting his previous absences, I have been unable to locate documentation confirming his illness. However, all does not end there. Your email mentions that you contacted the school about the illnesses. How was this relayed? I will be more than happy to locate the method in which the communication was transmitted.

Below is our policy for absence notes which can also be found in the Student Code of Conduct signed by the student and parent at the beginning of the term.